Join a great Electronics Manufacturing Service’s (EMS) team in our new +100k square foot state-of-the-art purpose-built facility at Glenlyon Business Park in Burnaby, BC. Dorigo is focused on offering quality and achieving positive changes in everything we do for our customers. We are a manufacturer of technology products, from surface mount to full box build, for innovative design and manufacturing companies in North America.

We are looking to hire an energized, engaged and collaborative Quality Assurance Manager who will ensure that all external and internal requirements are met before our product reaches our customers. In this role you will be responsible for both systems and product quality.

Reporting to the VP of Operations, the successful candidate must have a strong understanding of quality standards as well as technical background in order to play a key role in assuring the highest quality of our operations and services.

Join our great team and leave a lasting mark, while proactively contributing towards a seamless and transparent customer experience.

 Key Responsibilities:

  • Provide leadership and strategic direction for the development, implementation, and monitoring of the quality control system.
  • Lead, manage, and motivate the Quality Control team to maximize team effectiveness and to complete measurement, inspection, and other quality control activities.
  • Examine operational processes for compliance to ISO standards and improve effectiveness and efficiency.
  • Facilitate the ongoing development and maintenance of QMS including process improvements and documentation.
  • Analyze KPI data and provide recommendations to management for establishing quality objectives.
  • Manage regulatory inspections and customer audits including proactive preparation for the inspections/audits and compliant responses to findings.
  • Manage the document control system, corrective action process, equipment and instrument calibration and preventive maintenance system, NCR and RMA process within the organization.
  • Liaise with other departments and participate in management decision-making regarding overall company strategy and quality targets.
  • Interface with customers regarding product quality issues/concerns; assign and track internal/external corrective actions to achieve desired quality performance.
  • Perform supplier quality systems audits.
  • Train and educate employees on quality principles, practices, and operating guidelines.

 Desired Knowledge, Skills, Experience, and Abilities:

  • Relevant Bachelor's degree or higher
  • 5+ years of management experience in a quality assurance role (electronics manufacturing industry strongly preferred)
  • Member of international quality body or society such as ASQ (CMQ/OE, CQE, or CQA certification is strongly preferred)
  • Understanding of electronic and mechanical testing processes, designs, and associated production technology
  • Knowledge of ISO:9001, ISO13485, AS9100C, SPC, ERP, IPC-A-610, J-STD-001 and other related standards is a strong asset
  • Ability to read and comprehend technical drawings and components datasheets
  • Proven track record of success in a high-pressure, fast-paced manufacturing environment
  • Strong communication skills with the ability to work with all levels of the organization
  • Demonstrated leadership, presentation, coaching, mentoring, and resource allocation skills
  • Strong business acumen
  • Effective analytical, problem-solving, and decision-making ability
  • Reliable, trustworthy, detail-oriented, and thorough personality
  • Excellent computer skills (Microsoft Office)

If you have recognized yourself in this description and you are ready for the next adventure in your career, wait no longer and submit your application to This email address is being protected from spambots. You need JavaScript enabled to view it.. Resume and cover letter must be in "docx" or "pdf" format. We look forward to learning more about you.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. At this moment we can consider only local candidates for this role.

Dorigo Systems Ltd. is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression, or training and development, we are committed to improving opportunities for people of all backgrounds.